The travel concierge web app user interface design in use on a mobile phone

The ChallengeRevolutionising travel planning

Our client approached us with an exciting vision: to create a travel app that would stand out in a crowded market. Their goal was to offer users an incredibly intuitive and enjoyable way to plan, book, and manage their trips, from discovery to departure. The challenge lay in designing a user interface (UI) that was both visually appealing and highly functional, ensuring a truly seamless user experience (UX) across various devices. They needed a digital solution that would simplify complex travel logistics and inspire adventure.

The travel concierge web app home screen design on a mobile phone
The travel concierge web app experiences screen design shown on a mobile phone
The travel concierge web app experiences screen design shown on a mobile phone
The travel concierge web app restaurant listing screen design shown on a mobile
The travel concierge web app itinerary screen design shown on a mobile phone
The travel concierge web app experiences map view screen design shown on a mobile

Our approachCrafting an intuitive digital journey

At Pendulum Design, we believe in a collaborative and user-centred approach. Our process for the travel app began with in-depth discovery sessions with the client to fully understand their target audience and business goals. We then moved into the wireframing stage, sketching out the app's core structure and user flow, ensuring every interaction was logical and efficient.Using Figma, we then brought these concepts to life through interactive prototyping. This allowed us and the client to test and refine the design early on, identifying any potential pain points and iterating quickly. We focused on creating a clean, modern aesthetic that was easy on the eye, while ensuring that complex features like search filters, booking flows, and itinerary management were straightforward to navigate. Our team paid close attention to every detail, from typography and colour palettes to icon design, to ensure the app felt cohesive and premium across both iOS and Android platforms.

A lifestyle image showing the travel concierge web app home screen user interface design shown on a tablet
The travel concierge web app home screen user interface design shown on a tablet

The solution & impact Tangible results

The result is a beautifully designed and highly functional travel app that truly elevates the user's planning experience. We delivered a comprehensive UI/UX design that not only met but exceeded the client's expectations, providing a sleek interface that makes discovering new destinations and managing trips a pleasure. While specific metrics are confidential, the feedback highlighted a significant improvement in user engagement and a more streamlined booking process. The app now serves as a powerful tool for the client, enhancing their brand presence in the travel technology sector and offering a competitive edge. This project stands as a testament to how thoughtful design can transform complex services into delightful digital experiences.

The travel web app screen design for experiences showing the map view shown on a tablet

Can we help you?

Inspired by this project? If you have a digital product or app design challenge in mind, we'd love to hear from you. Contact Pendulum Design today to discuss how we can bring your vision to life.